Privacy & Terms- Conditions , House Movers Adelaide
Please read these terms and conditions carefully before engaging with My City Movers. By using our services, House Movers Adelaide you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not proceed with our services.
My City Movers - Terms and Conditions
Please read these terms and conditions carefully before engaging with My City Movers. By using our services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not proceed with our services.
1. Booking and Reservations:
Booking requests are subject to availability.
A booking is confirmed only upon receiving a written confirmation from My City Movers.
Changes to booking details must be communicated to us as soon as possible.
Payment terms and methods will be provided in the quotation.
Payment is due before the commencement of services unless otherwise agreed upon.
Additional charges for extra services will be invoiced separately.
3. Cancellations and Rescheduling:
Cancellations must be made in writing within a reasonable timeframe.
Cancellation fees may apply, depending on the notice period provided.
Rescheduling requests are subject to availability and may incur additional charges.
4. Liability and Insurance:
My City Movers is not liable for damage or loss of items resulting from improper packing by the customer.
We are not responsible for items of high value, including cash, jewelry, and important documents. We recommend keeping such items with you during the move.House Movers Adelaide
Our liability is limited to our insurance coverage, and customers are encouraged to seek additional insurance if desired.
5. Damage and Claims:
Any damage to items or property must be reported to our team immediately upon discovery.
Claims for damage must be submitted in writing within a specified period, along with supporting evidence.
6. Customer Responsibilities:
Customers are responsible for ensuring accurate and complete information is provided to My City Movers for an accurate quotation and efficient service.
Customers must ensure they have the required permissions for parking and access at both the pickup and delivery locations.
7. Delays and Force Majeure:
My City Movers is not liable for delays caused by factors beyond our control, including but not limited to weather, traffic, and other unforeseen circumstances.
8. Privacy and Data:
9. Amendments to Terms:
My City Movers reserves the right to update or modify these terms and conditions at any time. Customers will be notified of any changes.
10. Packing and Preparation:
Customers are responsible for adequately preparing their belongings for the move, including disassembling furniture and packing items securely.
My City Movers reserves the right to refuse to move items that are improperly packed or pose a safety risk.
11. Access and Entry:
Customers must ensure that both pickup and delivery locations are accessible by our moving team and vehicles.
Any additional costs incurred due to difficult access, such as stairs or narrow hallways, will be communicated to the customer.
12. Health and Safety:
Customers are responsible for providing a safe and healthy environment for our team during the move.
If our team encounters unsafe or unsanitary conditions, they have the right to suspend services until the situation is resolved.
Customers are encouraged to maintain open and clear communication with our team regarding any special requirements, concerns, or changes. House Movers Adelaide
14. Dispute Resolution:
In the event of a dispute, both parties agree to engage in good faith negotiations to resolve the matter amicably.
If a resolution cannot be reached, parties agree to seek mediation or arbitration before pursuing legal action.
15. Termination of Services:
My City Movers reserves the right to terminate services if the customer engages in abusive behavior, fails to adhere to the terms and conditions, or if the safety of our team is compromised.House Movers Adelaide
16. Governing Law:
These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which My City Movers operates. House Movers Adelaide
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement:
These terms and conditions constitute the entire agreement between the customer and My City Movers and supersede any prior understandings or agreements.
My City Movers reserves the right to subcontract all or part of the moving services to qualified third parties as necessary.
20. Pets and Living Organisms:
Customers are responsible for making arrangements for the safe transport of pets, plants, and other living organisms during the move.
My City Movers is not liable for any harm or stress caused to pets or living organisms during the moving process.
21. Prohibited Items:
Customers must not include hazardous materials, illegal substances, perishable goods, or items that are prohibited by law in their belongings for the move. House Movers Adelaide
22. Force Majeure:
In the event of unforeseen circumstances such as natural disasters, strikes, or government actions, My City Movers is not liable for delays or inability to perform services.
23. Additional Services:
Additional services not included in the original moving plan, such as storage, may incur extra charges. These charges will be communicated to the customer in advance.
24. Feedback and Reviews:
Customers are encouraged to provide feedback and reviews about their moving experience. Your input helps us improve our services and better serve our customers.
25. Intellectual Property:
All content and materials on the My City Movers website and promotional materials are protected by intellectual property laws and may not be used without permission.
26. Electronic Communications:
By engaging with My City Movers, you consent to receiving electronic communications from us, including updates, notifications, and promotional materials.
27. Reservation of Rights:
My City Movers reserves all rights not expressly granted in these terms and conditions.
28. Acceptance of Terms:
By using our services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.
My City Movers respects the privacy of its customers. Any information shared with us will be treated as confidential and used only for the purpose of providing our services.
Customers agree to indemnify and hold My City Movers harmless from any claims, losses, liabilities, damages, or expenses arising from their use of our services.
31. Limitation of Liability:
My City Movers is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our services.
While we strive to provide accurate and reliable information, My City Movers makes no warranties or representations about the accuracy, completeness, or suitability of the content on our website or promotional materials.
33. Reservation Changes:
Any changes to the details of a reservation, including dates, locations, or services, must be communicated to My City Movers in writing and agreed upon in advance. House Movers Adelaide
34. No Waiver:
The failure of My City Movers to enforce any provision of these terms and conditions does not constitute a waiver of that provision.
35. Electronic Signatures:
By engaging with My City Movers electronically, you acknowledge that your electronic signature holds the same legal effect as a physical signature.
36. Customer Satisfaction:
My City Movers is committed to customer satisfaction. If you encounter any issues during your move, please contact us promptly so that we can address your concerns.
37. Updates to Terms:
These terms and conditions may be updated from time to time. Customers will be notified of any changes, and the updated terms will be posted on our website.
38. Contact Information:
If you need to contact My City Movers for any reason, please use the contact information provided on our website or promotional materials.
39. Third-Party Services:
My City Movers may provide links or references to third-party services for your convenience. We are not responsible for the content, accuracy, or reliability of these third-party services.
40. Governing Law and Jurisdiction:
These terms and conditions shall be governed by the laws of the jurisdiction in which My City Movers operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
My City Movers is committed to providing services without discrimination based on race, color, religion, sex, national origin, disability, age, or any other protected characteristic.
42. Environmental Responsibility:
We strive to minimize our environmental impact. Customers are encouraged to dispose of packing materials responsibly and recycle whenever possible.
43. Customer Feedback and Testimonials:
By using our services, you grant My City Movers the right to use any feedback, reviews, testimonials, or photographs for promotional purposes on our website, social media, or other marketing materials.
44. Maintenance of Records:
My City Movers will maintain records of your move, including details of services provided and invoices, in accordance with applicable laws.
45. No Agency Relationship:
The engagement with My City Movers does not create an agency, partnership, joint venture, or employment relationship between the customer and our company.
These terms and conditions may be provided in multiple languages for reference, but the English version shall prevail in case of any discrepancies.
47. Entire Agreement:
These terms and conditions, along with any other agreements or documents referenced herein, constitute the entire agreement between the customer and My City Movers.
48. Feedback and Inquiries:
If you have questions, feedback, or concerns about these terms and conditions or our services, please feel free to contact us. Your input is valuable to us.
49. Right to Refuse Service:
My City Movers reserves the right to refuse service to any customer or project at its discretion without providing a specific reason.
Customers agree not to solicit or hire any employees or contractors of My City Movers for a period of [specific duration] after the completion of their move.House Movers Adelaide
51. No Assignment:
Customers may not assign or transfer their rights, obligations, or services under these terms and conditions without the written consent of My City Movers.
52. Not a Quote or Estimate:
Any price range mentioned in our promotional materials or website is not a guaranteed quote or estimate but rather a general reference for potential customers.
53. Captions and Headings:
The captions and headings in these terms and conditions are for convenience only and do not affect the interpretation of the provisions.
54. No Unlawful Use:
Customers agree not to use our services for any unlawful or prohibited purpose and to comply with all applicable laws and regulations.
55. Intellectual Property Usage:
Customers may not use the My City Movers logo, branding, or other intellectual property without prior written consent.
56. Time of Essence:
Time is of the essence in the performance of these terms and conditions, including deadlines for payments, cancellations, and other provisions.
Any provisions that, by their nature, should survive the termination of these terms and conditions (such as indemnification, liability, and dispute resolution clauses) shall remain in effect.
58. Electronic Acknowledgment:
By using our services, customers acknowledge that they have read, understood, and agreed to these terms and conditions electronically.
59. My City Movers Contact Information:
For any inquiries, feedback, or issues related to these terms and conditions or our services, please contact us using the information provided on our website or promotional materials.
60. Consent to Photographs/Videos:
During the moving process, My City Movers may take photographs or videos for documentation and promotional purposes. By using our services, customers grant us permission to use such media.
61. Fair Use Policy:
Customers agree to use our services in a responsible and fair manner, refraining from any misuse or abuse that may disrupt the moving process.
62. Reservation Deposit:
A reservation deposit may be required to secure your booking. This deposit will be deducted from the total cost of services and is non-refundable in the event of cancellation.
63. Price Adjustments:
In the case of unforeseen circumstances or changes to the scope of services, My City Movers reserves the right to adjust the price accordingly. Customers will be informed of any changes in advance.
64. Customer Testimonials and Reviews:
Any testimonials or reviews provided by customers may be used for promotional purposes on our website, social media, or other marketing materials.
65. Exclusive Agreement:
These terms and conditions constitute the entire agreement between the customer and My City Movers, superseding any prior agreements, discussions, or understandings.
66. Compliance with Laws:
Customers agree to comply with all applicable laws, regulations, and requirements related to their move, including customs, immigration, and transportation laws.
67. Termination by Mutual Agreement:
Both parties may terminate the agreement by mutual agreement in writing. Any outstanding fees or obligations shall be settled before termination.
68. Amendments by Written Agreement:
Any changes or amendments to these terms and conditions must be made in writing and agreed upon by both parties.
69. Currency and Payment:
Unless otherwise specified, all prices and payments are in the currency specified by My City Movers.
70. Third-Party Claims:
My City Movers is not responsible for any claims, disputes, or issues that arise between the customer and third-party service providers, including insurance companies.
71. No Liability for Acts of Nature:
My City Movers is not liable for any damages, losses, or delays caused by acts of nature, including but not limited to earthquakes, floods, or other natural disasters.
72. Customer Acknowledgment of Risks:
Customers acknowledge that moving inherently involves certain risks, including the possibility of minor damages. My City Movers takes precautions to minimize these risks, but customers accept that some level of risk is inherent in the moving process.
73. Non-Waiver of Rights:
Failure by My City Movers to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.
74. Severability of Provisions:
If any provision of these terms and conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
75. Language Translation:
These terms and conditions may be translated into other languages for convenience, but in the event of any discrepancies, the English version shall prevail.
76. Compliance with Export Regulations:
Customers are responsible for ensuring that their belongings comply with all applicable export regulations and requirements.
77. Right to Access Information:
Customers agree to provide accurate and complete information to My City Movers and grant permission to access relevant information for the purposes of providing services.
78. Promotions and Offers:
From time to time, My City Movers may offer promotions or discounts. These offers are subject to specific terms and conditions and may have limited availability.
79. Electronic Communication Consent:
By using our services, customers consent to receiving communication from My City Movers electronically, including emails, notifications, and updates.
80. Reservation Priority:
My City Movers gives priority to confirmed reservations. We may not be able to accommodate changes or additional services without prior notice.
81. Interpretation of Terms:
In case of any ambiguity or dispute regarding the interpretation of these terms and conditions, My City Movers' interpretation shall prevail.
82. Notice and Communication:
Any notice, communication, or correspondence required under these terms and conditions shall be deemed effective when sent to the email address or physical address provided by the customer. house movers Adelaide
83. Non-Transferable Rights:
The rights and obligations under these terms and conditions are specific to the customer and may not be transferred or assigned to any third party without written consent from My City Movers. house movers Adelaide
84. No Agency or Employment Relationship:
Nothing in these terms and conditions shall be construed as creating an agency, employment, partnership, or joint venture relationship between the customer and My City Movers. house movers Adelaide
85. Entire Agreement and Amendments:
These terms and conditions constitute the entire agreement between the parties and supersede any prior agreements or understandings. Any amendments must be made in writing and agreed upon by both parties.
86. No Third-Party Beneficiaries:
These terms and conditions are intended solely for the benefit of the customer and My City Movers and do not confer any rights or benefits to any third parties.
Customers agree not to engage in any disparaging, defamatory, or negative statements about My City Movers, its employees, or services, whether online or offline.
88. Equal Treatment:
My City Movers treats all customers equally, without discrimination based on race, color, religion, sex, national origin, disability, age, or any other protected characteristic. house movers Adelaide
89. Reservation Expiry and Truck : Truck 8.5 ton not 8.5 ton caring capacity its less then half caring capacity.
Any reservation made with My City Movers is valid only for the specified period. If services are not scheduled within the given timeframe, the reservation may be considered void.
These terms and conditions do not establish an exclusive relationship between the customer and My City Movers. We may provide services to other customers and entities as well. house movers Adelaide
91. Compliance with Regulations:
Customers agree to comply with all local, state, and federal laws, regulations, and requirements related to the moving process.
92. Agreement Binding:
These terms and conditions shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.
93. Confidentiality of Information:
My City Movers agrees to treat all customer information as confidential and will not disclose or share such information with third parties without the customer's explicit consent. house movers Adelaide
94. Use of Personal Data:
95. Late Payment and Collection:
In the event of late or non-payment, My City Movers reserves the right to charge interest on outstanding amounts and may pursue collections through appropriate legal channels. house movers Adelaide
96. Governing Version:
In the case of multiple translations or versions of these terms and conditions, the version provided on the official My City Movers website shall be considered the authoritative version.
97. Customer Responsibility for Accuracy: house movers Adelaide
Customers are responsible for providing accurate and up-to-date information to My City Movers. Any errors or inaccuracies in the information provided may impact the quality of services.
98. Insurance Coverage: house movers Adelaide
My City Movers may offer optional insurance coverage for the move. It is the customer's responsibility to review and understand the terms and conditions of the insurance policy.
99. Compliance with Safety Regulations:
Customers agree to comply with all safety regulations and guidelines provided by My City Movers during the moving process to ensure the safety of all parties involved.
100. Contact Method: house movers Adelaide
My City Movers may contact customers via email, phone, or other electronic means for matters related to their move, including confirmations, updates, and feedback.
101. Third-Party Access:
My City Movers may engage third-party service providers or partners to facilitate certain aspects of the moving process, such as insurance or storage services.
102. Acceptance of Terms:
By using our services, customers acknowledge that they have read, understood, and agreed to abide by these terms and conditions in their entirety.
103. Effective Date:
These terms and conditions are effective as of 1st December 2020 and remain in effect until further notice.
We believe these additional terms and conditions provide a comprehensive overview of our mutual obligations and expectations. If you require more specific information or have inquiries about any aspect, please don't hesitate to reach out to us. Your satisfaction and confidence in My City Movers are paramount to us.